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Privacy Policy

Effective Date: 01 October, 2024

At Mr. Jooo, we are committed to safeguarding your privacy. This Privacy Policy delineates the manner in which we collect, utilize, disclose, and secure your personal information when you engage with us through our website, social media platforms, or any other communication channels. This policy applies to all interactions with Mr. Jooo, including but not limited to online transactions, account creation, and communications through our various platforms.

Information We Collect

  • Personal Information:

When you engage in the purchase of a mattress or any other products of Mr. Jooo or establish an account with Mr. Jooo, we may collect personal information, which may include, but is not limited to, your name, email address, telephone number, billing address, and shipping address. Such information will be collected and processed in accordance with applicable data protection laws and this Privacy Policy.

  • Non-Personal Information:

We may automatically collect non-personal information when you access our website, which may include, but is not limited to, your Internet Protocol (IP) address, browser type, device type, pages visited, and the date and time of your visit. This information is collected for the purpose of analyzing website usage and improving our services, and it will be handled in accordance with applicable data protection regulations and this Privacy Policy.

How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders, including managing payments and shipping.
  • To communicate with you regarding your order or account status, including providing updates and notifications.
  • To enhance and improve our products, services, and website functionality.
  • To send you promotional materials, newsletters, or other communications, with the option for you to opt out of such communications at any time.
  • To address and respond to customer service inquiries and requests for assistance.

Such uses of your information will be conducted in compliance with applicable data protection laws and this Privacy Policy.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may disclose your information to the following entities:

  • Service providers who assist us with payment processing, shipping, or marketing efforts, provided that such service providers are bound by confidentiality obligations and utilize your information solely for the purposes for which it was disclosed.
  • Legal authorities, when required to do so by law, or in order to protect our legal rights, property, or the safety of our customers and others.

Any disclosures of your information will be conducted in accordance with applicable data protection laws and this Privacy Policy.

Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, it is important to note that no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security. All information provided to us is done at your own risk.

Your Rights

You have the following rights regarding your personal information:

  • The right to access the personal information we hold about you.
  • The right to request corrections to any inaccuracies in your personal information.
  • The right to request the deletion of your personal information, subject to our legal obligations to retain certain data.

To exercise any of these rights, please contact us at info@mrjooo.com. We will respond to your request in accordance with applicable data protection laws.

Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking technologies to enhance user experience. You have the ability to manage your cookie preferences through your browser settings. Please be advised that disabling cookies may adversely affect your experience on our website, potentially limiting functionality and features. By continuing to use our website, you consent to our use of cookies in accordance with this Policy.

Third-Party Links

Our website may contain links to third-party websites. We do not assume any responsibility for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party websites prior to providing any personal information, as we are not liable for any actions or policies of these external sites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any significant changes will be communicated to you by posting the revised Policy on our website, along with a new effective date. We encourage you to review this Policy periodically to remain informed about our practices regarding your personal information. Your continued use of our website following any such updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at: info@mrjooo.com. We will respond to your inquiries in accordance with applicable laws and regulations.

Thank you for selecting Mr. Jooo. We value your trust and are committed to safeguarding your privacy in accordance with applicable data protection laws and this Privacy Policy.